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Help with Real Player

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Help with Real Player

Real Player by Real Networks is a popular streaming media player because it has consistently set the benchmark for streaming media performance and options. Also amid the noise and advertisements on their home page, you can find a link to download the Player for free.

If you are having problems viewing content with Real Player, please check the following circumstances.

Make sure you have the latest version of the Player installed. You can visit Real Networks, here, to check what the latest version is for your operating system.

Make sure you are not behind a firewall that is restricting access to Streaming content. Many companies and colleges are now restricting access to some kinds of Internet content, usually for the purpose of alleviating bandwidth concerns. If you are interested in an event and your Network is blocked from receiving Streaming Media Content, then make sure to arrange in advance access through your Network Administrator.

Finally, you may find in some cases you may have success if you set your "RTSP" and "PNA" settings to be used under the "Transport" settings in the "Preferences" panel of Real Player to HTTP only. This means unchecking every option but HTTP. "Preferences" can be found under the "View" menu pull down. The look and feel of the different versions of the Player differs, and these settings may be found elsewhere in your version Player.

If you are still having problems, you can contact us at info@nabcast.com or call us at 703-961-9250 x223.

You can also refer to Real Network's support services for the explanations of any Error Codes and additional information.



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