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Help with Windows Media Player
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Help with Windows Media Player

Windows Media Player by Microsoft is a popular Streaming Media Player because it ships with Windows and is usually factory installed by the PC Manufacturers.

If you are having problems viewing content with Windows Media Player, please check the following circumstances.

Make sure you have the latest version of the Player installed. You can visit Microsoft, here, to check what the latest version is.

Make sure you are not behind a firewall that is restricting access to Streaming content. Many companies and colleges are now restricting access to some kinds of Internet content, usually for the purpose of alleviating bandwidth concerns. If you are interested in an event and your Network is blocked from receiving Streaming Media Content, then make sure to arrange in advance access through your Network Administrator.

Finally, you may find in some cases you may have success if you set your "Protocol" to be used under the "Network" settings in the "Options" panel of Windows Media Player to TCP only. "Options" can be found under tools. I am referring to Windows Media Player 7, Windows Media Players 8 and 9 have slightly different names for the same settings.

If you are still having problems, you can contact us at info@nabcast.com or call us at 703-961-9250 x223.

You can also refer to Microsoft's support services for the explanations of any Error Codes and additional information.



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